Living and Working with Emotional Intelligence in an Online World

Session 1: The EI Experience

To ‘buy into’ the need to develop one’s own Emotional Intelligence (EI), it is essential that participants understand both what EI is – and how it affects absolutely every interaction they have with those around them. This kick-off session feature’s a highly interactive, fun and information exercise, the ‘EI Experience’ that graphically illustrates how a life devoid of EI is a life of missed opportunities – this session will prime attendees to positively want to enhance their EI. We also introduce a practice that is designed to begin the process of building the self-awareness – a topic dealt with in more detail in Session 2. This practice is designed to enhance focus and concentration.

Session 2: The Neuroscience of Emotions & Self Awareness

When people understand just how much of who they are and how they behave (‘show up’) is driven by the emotional brain, it is a lot easier to start to understand why they and our colleagues respond in the sometimes seemingly irrational ways we often do in response to challenging situations.

This fascinating session will first give them a deep insight into the neuroscience of emotions. We’ll also introduce the concept of Self Awareness – the foundation stone of emotional intelligence.  Using an interactive exercise, participants will begin to realise just how unaware they are of how their emotions are affecting everything they say and do throughout the day – how much of the time they are on ‘autopilot’.  They’ll begin to understand how the practice introduced in Session 1 begins is helping them change this.

Session 3: Awareness of Others and Empathy

A huge amount is written about the many benefits that emotional intelligence brings to individuals who practice it, and to workplaces where it is encouraged and nurtured.  Many of these benefits come from the greater sense of connection that emotionally intelligent people bring to the people around them – and the empathetic and cooperative environment this awareness of others cultivates.

This session will look at the proven personal and business benefits of enhancing one’s awareness of others, of building an open and empathetic connection with all around them. Participants will also experience a new ‘connection practice’ that will help them build this connection – and will experience immediately how impactful this can be.

Session 4: Dealing with Stressful Situations

By the time this final module arrives, participants will have a much deeper awareness of how emotions impact every experience they have in their lives – perhaps most especially how they experience things when they find themselves under the pressure of stress.

In this session they be introduced to the neuroscience of stress – and will learn a 4-step process for dealing with situations where they find themselves triggered into a stress response.