The Emotionally Intelligent Leader

 Improve your understanding of emotions and emotional intelligence. Explore and practise tools and techniques for applying EI in leadership and creating high performance in others. Develop self and other awareness and learn how to build resilience in the workplace.

There is an abundance of research on the impact emotions have on an individuals’ performance in the workplace. It shows that people often perform their worst when they experience unproductive feelings, such as feeling frustrated, concerned, stressed, inadequate, and fearful.

Research also shows that people perform their best when they feel involved in purposeful work that develops who they are… and when they feel valued, cared for, consulted, respected, informed and understood.

So, how can developing your leadership help ensure your people feel and perform their best?


Leadership is fundamentally about facilitating performance, getting others to do their best, and to do their work effectively and efficiently. One of the most robust, consistent findings in the area of social sciences is that there is a direct link between the way people feel and the way people perform. As such, leaders need to be skilled at identifying, understanding and influencing emotion within themselves and others in order to inspire performance. 


Emotionally intelligent leadership is about leaders intelligently using emotions to facilitate high performance in themselves and others.

In the Emotionally Intelligent Leader program, participants first partake in a personal Genos EI Leadership Assessment, in order to understand “how they are showing up at work.”

Attendees will improve their understanding of emotions and emotional intelligence. They will also explore and practise tools and techniques for applying emotional intelligence in leadership, and creating conditions for others to achieve high performance.

In the program, attendees will: 
  • Explore the neuroscience of emotions and emotional intelligence,
  • Examine tools and techniques for effectively asking for, and responding to, feedback,
  • Explore techniques for developing self and other awareness,
  • Examine how we can use reactive and proactive techniques to build our resilience and effectively manage strong emotions, and
  • Explore an approach for facilitating engagement discussions with staff members.
  • Explore techniques for applying EI in leadership, and creating high performance in others.


The material for the program is based on the Genos Emotional Intelligence Leadership Model.

The Genos model of emotionally intelligent leadership has been developed from over a decade of research work examining how effective leaders use emotional intelligence abilities in their leadership of others.

The model comprises six emotionally intelligent workplace competencies. These competencies represent skills and behaviours based on underlying abilities and experiences that are measurable, observable and critical to successful job performance. 

“The Emotionally Intelligent Leader can be delivered during a 1 day in-house program or via online and virtual format.”

Contact us to learn more about the Emotionally

Intelligent Leader and other Genos Programs.