Emotional Intelligence Sales Assessments
How do you ‘show up’ to customers?
Salespeople high in emotional intelligence can reflect on their own emotions and adjust them to best fit their clients and situation. They can anticipate and plan sales interactions to help ensure their customers feel valued and confident.
Salespeople with high emotional intelligence are more capable of regulating their own emotions, adapting, and authentically connecting with the emotions of buyers to create positive and productive interactions.
The Genos Sales Behaviour Suite
Genos Sales Self-Assessment
How well an individual believes they demonstrate emotionally intelligent sales behaviour, and how important they believe it is to do so.
Contains:
Self-assessment results.
Genos Sales 180° Assessment
How well an individual demonstrates emotionally intelligent sales behaviour, how important it is to colleagues and customers that they do so, and qualitative comments from raters.
Contains:
Feedback from a group of colleagues.
Optional self-assessment.
Genos Sales 360° Assessment
How well an individual demonstrates emotionally intelligent sales behaviour, how important it is to colleagues and customers that they do so, and qualitative comments from raters.
Contains:
Self-assessment results and feedback from manager, peers, direct reports and customers.
Genos Sales DEVELOPMENT TIPS WORKBOOK
All Genos Reports come with a personalised Development Tips workbook consisting of actionable and effective techniques individuals can apply to develop their emotionally intelligent behaviour.
The Genos Model
The Genos Sales solutions utilise our Genos Workplace Model. This comprises of a set of emotionally intelligent workplace behaviour competencies. These represent skills and behaviours, based on underlying abilities and experiences, that are measurable and observable. The Genos model looks at demonstrated emotional intelligence – how an individual ‘shows up’ to their colleagues, clients and customers.
How can salespeople develop emotional intelligence?
At Genos, we have a range of emotional intelligence development programs. If you’re looking to develop the EI of your sales teams, learn more about the Emotionally Intelligent Salesperson program.
This interactive program elevates sales results by training teams to build deep connections and trust with colleagues and clients, fostering a positive buying and working relationship.
