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Build Psychological Safety, Inclusion and Trust

with Emotional Intelligence

Learn how to create psychological safety at work. This practical course offers a potent blend of the neuroscience of emotions & psychological safety. Learn useful techniques and methods to build your level of emotional intelligence in a way that is immediately noticeable to your team and colleagues.


We all want to work in an environment where it feels safe to bring our real selves into interactions with our team– one where it’s not personally costly to make mistakes or ask questions.

Emotional Intelligence and Psychological Safety are everybody’s business – whether you’re a team member or a team leader or manager tasked with bringing a team together for great results, this will be a valuable use of your time. This program will focus upon the development of psychological safety at the group level, using an Emotional Intelligence toolset as the individual developmental focus for those leaders and others who wish to develop their capacity to create greater trust and psychological safety.


Module 1: Emotional Intelligence -The Foundation of Psychological Safety

Dive into the neuroscience behind the emotional intelligence that drives connection and engagement. In this highly interactive and upbeat session, work through an exercise where you go back in time to experiences with people who engaged you and people who disengaged you – to uncover why you engaged with some people and not with others.

Genos Psych Safety
Genos Psych Safety

Module 2: Enhance Your Natural Empathy to Build Better Connection

Build the practical skills to connect more effectively with people inside and outside of your team – whether that connection is in an online or face-to-face environment. The core of this module is rehearsing the exact connection method you will use to intentionally connect with everyone you ever meet in the future.

Module 3: An Introduction to Psychological Safety

Expand your understanding of the neuroscience of EI developed in the first module, building that model out to show how EI is the key driver of psychological safety, trust and inclusion in a group.

Genos Psych Safety
Genos Psych Safety

Module 4: Making Our Team Psychologically Safe

In Module 4, leaders and teams will participate in a workshop exercise together – with the aim of bootstrapping a team discussion of psychological safety. In summary, you’ll learn how to plan and create an environment that fosters all four levels of psychological safety.


Participate: Experience four immersive instructor-led learning modules. Each module comprises of inspirational content, practical tools, techniques and activities. You will learn with your peer cohort and interact with internationally recognised facilitators who develop emotional intelligence with people working in Fortune 500 companies every day.

Experience immediate impact: Your instructional team support you in applying the tools and techniques you learn to improve how you connect, communicate and influence others in the workplace, and elsewhere. After each module you’ll receive a 1-page DO-THINK-ACT sheet and a 2-3 minute ‘Nudge’ video that guide you on exactly what to do to begin getting the immediate benefits of the learning in the impact you have on those around you. 

Price/Value: Depends on the number of attendees and format of delivery. Get in touch with us to find out how we can create the perfect program customised to your needs.

Attendee on Living & Working with EI in an Online World

Signing up the 4-week Emotional Intelligence program was the best decision ever! It helped me to understand better how human emotions work. It is an essential skill which helps to increase productivity and efficiency.

Attendee on Resilience Training Program

I just wanted to contact you to thank you for taking the time and effort to deliver this excellent resource. I have attended both of the last two sessions and I am really looking forward to the rest. I find this information invaluable in supporting my mindset when it comes to stressful situations. I really appreciate the work that you are doing here.

Josef Figa, HR Business Partner, Givaudan

Feedback on The Mindful & Emotionally Intelligent Salesperson was universally excellent – it was described by several of our senior salespeople as the best sales training they’d ever attended.

Joost Leerintveld, Fitbit Country Manager, Benelux

… very good, interesting and helpful … I have to say I am really seeing the benefits from it.

Sandra De Nóbrega

One of the best and most useful learning experiences. From the first session, this workshop offers reflections and tools that allow adding value to the personal growth and growth of organizations that can be intervened from the strengthening of their Emotional Intelligence. Beautifully presented, with relevant and updated data and accompanied by a team not only with high knowledge, but with the disposition and empathy of delivering response, while generating the best experience.

S.S. Muthhukumar, Executive Coach

I have seen many leaders struggling with EI and not being aware of the consequences for themselves and the people associated with them. I liked the webinar because the content was rich, and Deiric’s explanation was simple enough to understand. Avoiding triggers, SCARF was a revelation. A BIG THANK YOU to Deiric.

Cherian George, National Health Service (UK)

I am already using it to spread the message of mindfulness and EI, thereby creating a more productive and pleasant working environment. The NHS in the UK is wonderful organisation that can improve by using EI and mindfulness, by all its employees, but in particular by those in leadership and managerial roles. I would highly recommend this programme to colleagues and others.

Joké Adenuga, Productivity Consultant

We’re only halfway through this (Mindful Leader) program and I have already benefitted enormously. I have the vocabulary to describe what’s going on in my mind (all those ‘open tabs’). Sensing and becoming more aware of my emotions helps me to take control and act in a more thought out manner.

Wendy Wattrus, Financial Manager

This program has been such an important part of my personal development & growth strategy. The fact that I engaged in it in the first place was serendipitous. It has become increasingly obvious it was meant to be at this moment in my life. Thank you for all your time & valuable nuggets that have been added to my toolbox.

Christina Rodriguez

Since 15 March 2020 when lockdown began here in Spain, I have watched hours of webinars…some great…some crap. But today was the best in many ways, more engaging, more relevant, Deiric made us feel safe with what he brought into the room…sorry zoom. Where have you been all my life?

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Leadership Course Award 2022

Get in contact today to get started creating a more psychologically safe environment for your team.

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