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Leading with Emotional Intelligence

Boost essential emotionally intelligent leadership skills at work.

Leadership is fundamentally about facilitating high performance, motivating others to do things effectively and efficiently. Emotional intelligence is a key attribute that helps leaders achieve this function. There is a wealth of literature detailing the impact emotion has on individuals’ performance.

Research has shown that people perform their best at work when they feel involved in purposeful work that develops who they are, and when they feel valued, cared for, consulted, respected, informed and understood. This research has also shown that people often perform their worst when they feel unproductive feelings, such as feeling overly worried, frustrated, concerned, stressed, inadequate and fearful.

This program is typically delivered in-house for a team of leaders. If you are interested in training for yourself or an individual in your organisation please contact us.

Genos Applied Emotional Inteligence

OBJECTIVES

During this program, you will improve your understanding of emotions and emotional intelligence. You will also explore and practice tools and techniques for applying emotional intelligence in leadership and creating high performance in others on that basis.

During the program, participants will:

  • Explore the neuroscience of emotions and emotional intelligence,
  • Examine tools and techniques for effectively asking for, and responding to, feedback,
  • Explore techniques for developing self and other awareness,
  • Examine how we can use reactive and proactive techniques to build our resilience and effectively manage strong emotions, and
  • Explore an approach for facilitating engagement discussions with staff members.

HIGHLIGHTS

  • Personal resilience quiz
  • Proactive strategies and techniques for:
  • Thinking
  • Physiology
  • Relationships
  • Environment
  • Workplace experience reflection model
  • 5-step process to facilitating employee engagement reviews
  • Guidance for dealing with difficult conversations
Genos Applied Emotional Inteligence

WHAT IS THE LEARNING JOURNEY?

Module 1: Emotionally Intelligent Leadership

Discover the Genos International model of emotional intelligence and understand the social neuroscience of emotions and the connections between behaviour, performance and decision-making. Review and identify critical emotional intelligence leadership behaviours for your personal development and individual leadership journey.

Brain bulb Image for emotional intelligence
Magnifying Glass

Module 2: The Aware Leader

Learn how to improve self-awareness to be more intentional in working with others. This module helps enhance awareness of others and empathy to become more behaviourally agile in your leadership approach. Focus on how you connect, communicate and influence those you lead.

Module 3: The Authentic Leader

Facilitate difficult conversations with openness and finesse. Learn to effectively express emotions in your leadership role and discover a new model for facilitating challenging discussions and performance. Enhance how you connect and build relational trust with others.

Taming Your Inner Critic

Module 4: The Expansive Leader

Discover decision-making that incorporates emotional and moral reasoning. This module uncovers the unique components of emotional reasoning, why it’s essential and practices for doing it well. Learn models, tools, and techniques to lead and make decisions in an expansive way.

Module 5: The Resilient Leader

Develop personal resilience and create a mentally healthy working environment for others. Leaders need to pay attention to the way they manage time, how they behave and continuously improve how they lead others. In this module, explore triggers and your default behaviours. Identify a range of techniques for managing stress and bouncing back from challenging situations.

Dealing with Worry
Hand holding lightbulb

Module 6: The Empowering Leader

Inspire performance through persuasion, coaching, and influence. Learn to empower others and unleash their full potential by understanding the fundamentals of human motivation at work.
Practice applying a model and conversation on motivational strategies. Reflect on learning from the entire program to build and maintain the momentum of the learning moving forward.

Genos Workplace Reports

WHAT’S INVOLVED?

As pre-work to the program, leaders complete the Genos Emotionally Intelligent Leadership Assessment. During the program, we provide them with their Feedback Report, a Development Tips workbook and expert-led debrief and action planning methodologies to help leaders leverage strengths and address development opportunities.

Bettina Wölfle, Airbus Helicopters

The distinctive feature of Deiric's training is that he can explain very complex topics with very simple words. He quickly builds a trusting connection with the participants and enriches his training with pragmatic and effective methods. Deiric's training shows his high experience in working with people and is very impactful.

Deirdre Staples, Trigon Hotels

The feedback received from all that attended mirrored my own opinion, the session was fantastic.  The way you deliver is very thought provoking, educational, interactive and most of all inclusive and fun.  “The way you show up” is now very consciously in everyone’s mind and the influence that has on one’s own self and those around them

Attendee on Leading with EI

As a recent participant in the six-part LWEI course offered by Pinpointing Potential, I would highly recommend it. It has helped me become a more confident leader by better understanding myself and those around me. The course has provided me with the skills to communicate more authentically, influence others and manage conflict constructively.

Attendee on Leading with EI

I cannot recommend the Leading With Emotional Intelligence Programme highly enough to anyone looking to enhance their emotional intelligence within their leadership capacities and their personal lives. The content is extensive, interesting and relevant and Ciara is passionate, energetic and knowledgeable. She delivers every single module with boundless energy and enthusiasm and I leave every time motivated, inspired and wanting to learn more.

Leading with EI Attendee

As someone who has worked in a very people driven industry for a long time, I thought I was reasonably clued up on emotional intelligence. It turns out there is so much more to learn! Through virtually attending the Leading with Emotional Intelligence course, I have had the opportunity for self-reflection, group interaction, and a much deeper understanding of the impact of emotional humility both in the work place and in my personal life. I genuinely cannot recommend this course highly enough for anyone looking to take their leadership skills to the next level.

 

Attendee on Leading with EI

I cannot recommend the Leading With Emotional Intelligence Programme highly enough to anyone looking to enhance their emotional intelligence within their leadership capacities and their personal lives. The content is extensive, interesting and relevant and Ciara is passionate, energetic and knowledgeable. She delivers every single module with boundless energy and enthusiasm and I leave every time motivated, inspired and wanting to learn more.

Attendee on Leading with EI

The Leading with Emotional Intelligence Programme was a wonderful learning tool and I value and respect your knowledge and information. I really enjoyed this course and I can tell you were extremely passionate with sharing knowledge and additional supporting material after each module. Within the last few weeks I can see a difference in my personal and professional relationships as I’ve applied various techniques that I have learned throughout this course. I definitely will recommend this course to others. Continue shining and sharing, this is extremely beneficial.

EI Course Award 2021
Top 20 2023
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Leadership Course Award 2022

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