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Emotional Intelligence Sales Assessments

How do you ‘show up’ to customers?

Salespeople high in emotional intelligence can reflect on their own emotions and adjust them to best fit their clients and situation. They can anticipate and plan sales interactions to help ensure their customers feel valued and confident.

Salespeople with high emotional intelligence are more capable of regulating their own emotions, adapting, and authentically connecting with the emotions of buyers to create positive and productive interactions.

The Genos Sales Behaviour Suite

Genos Sales Self Report

Genos Sales Self-Assessment

How well an individual believes they demonstrate emotionally intelligent sales behaviour, and how important they believe it is to do so.

Contains:
Self-assessment results.

Genos Sales 180 Report

Genos Sales 180° Assessment

How well an individual demonstrates emotionally intelligent sales behaviour, how important it is to colleagues and customers that they do so, and qualitative comments from raters.

Contains:
Feedback from a group of colleagues.
Optional self-assessment.

Genos Sales 360 Report

Genos Sales 360° Assessment

How well an individual demonstrates emotionally intelligent sales behaviour, how important it is to colleagues and customers that they do so, and qualitative comments from raters.

Contains:
Self-assessment results and feedback from manager, peers, direct reports and customers.

Genos Sales 360 Report

Genos Sales DEVELOPMENT TIPS WORKBOOK

All Genos Reports come with a personalised Development Tips workbook consisting of actionable and effective techniques individuals can apply to develop their emotionally intelligent behaviour.

The Genos Model

The Genos Sales solutions utilise our Genos Workplace Model. This comprises of a set of emotionally intelligent workplace behaviour competencies. These represent skills and behaviours, based on underlying abilities and experiences, that are measurable and observable. The Genos model looks at demonstrated emotional intelligence – how an individual ‘shows up’ to their colleagues, clients and customers.

Genos Workplace Model

How can salespeople develop emotional intelligence?

At Genos, we have a range of emotional intelligence development programs. If you’re looking to develop the EI of your sales teams, learn more about the Emotionally Intelligent Salesperson program.

This interactive program elevates sales results by training teams to build deep connections and trust with colleagues and clients, fostering a positive buying and working relationship.

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Genos Europe - Business All Stars Accredited seal 2020
Brandon Hall Group HCM Excellence Award 2018
genos international top assessment and evaluation training company 2020
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Genos Europe - Business All Stars Accredited seal 2020

Get in contact today to learn more about emotionally intelligent

sales behaviour.